Privacy Policy
& Terms of Service

1. Introduction to Pherebal Privacy

Welcome to Pherebal, a social networking platform that allows people to share photos and videos, communicate through chats, publish posts, participate in discussions, create questions, vote in polls, and connect with others.

This Privacy Policy explains how Pherebal may collect, use, store, and disclose information when you visit our website, create an account, or use our services.

By using Pherebal, you acknowledge that you have read this policy. Where applicable law requires consent for a particular use of personal information, we will seek that consent before proceeding.

2. Information We Collect

Depending on the features you use and how Pherebal is configured, we may collect the following categories of information:

2.1 Account Information

• Username and display name.
• Email address or phone number supplied during registration.
• Password information stored and processed using appropriate security measures.
• Profile photo, biography, and other profile details you choose to provide.

2.2 Content You Share

• Posts, photos, videos, captions, and comments.
• Questions, poll options, votes, and experiences submitted through Ask the Crowd.
• Messages and other content you send using platform communication features.
• Content you save, share, or interact with.

2.3 Usage and Technical Information

We may collect technical information needed to operate and protect the service, such as browser type, device information, IP address, log data, page visits, and information about interactions with platform features.

2.4 Wallet and Earnings Information

If you use Pherebal Wallet, referral rewards, creator earnings, or withdrawal features, we may process relevant transaction records, reward balances, earning histories, referral activity, and withdrawal information.

Payment details may be processed by an external payment provider if one is integrated into the service. The information collected will depend on the payment method and the applicable verification requirements.

2.5 Information from Other Sources

If third-party services are integrated into Pherebal, we may receive limited information from those services as permitted by their terms, your settings, and applicable law.

3. How We Use Your Information

We may use information for the following purposes:

• To create, manage, and secure user accounts.
• To display profiles, posts, photos, and videos.
• To enable messaging, comments, voting, sharing, and other social features.
• To provide notifications about messages, interactions, and account activity.
• To calculate and maintain eligible wallet balances, referral rewards, and earnings.
• To process withdrawal requests and prevent fraudulent transactions.
• To detect spam, abuse, fake accounts, and violations of our policies.
• To diagnose technical issues and improve platform performance.
• To respond to user requests, complaints, and support enquiries.
• To comply with legal obligations and enforce our terms.

We will not use personal information for a purpose that is incompatible with this policy unless we have an appropriate legal basis or obtain any consent required by applicable law.

4. When We Share Information

Pherebal does not make your private account credentials public. However, certain information may be shared in the following circumstances:

4.1 Public Content

Posts, comments, profile information, and other content you choose to make public may be visible to other users and may be copied or shared by them.

4.2 Service Providers

We may share necessary information with trusted providers that help us host the platform, deliver notifications, process payments, maintain security, or provide other essential services.

4.3 Advertising Services

If advertising services such as Google AdSense are enabled, advertising providers may use cookies or similar technologies, where permitted, to deliver, measure, or personalize advertisements in accordance with their policies and applicable law.

4.4 Legal and Safety Reasons

We may disclose information when reasonably necessary to comply with applicable law, respond to valid legal requests, protect users, investigate fraud, or safeguard the rights and security of Pherebal and others.

4.5 Business Transfers

If Pherebal is involved in a merger, acquisition, or transfer of business assets, relevant information may be transferred subject to appropriate safeguards and applicable law.

We do not promise that information will never be shared; the circumstances described above may require sharing limited information.

5. Cookies and Similar Technologies

Pherebal and its service providers may use cookies, session storage, or similar technologies to maintain login sessions, remember preferences, improve security, understand usage, and support enabled advertising features.

Essential technologies may be required for certain platform features to function. Where consent is required for non-essential cookies or advertising technologies, we will provide an appropriate choice mechanism.

You may be able to manage cookies through your browser settings. Disabling some cookies may affect login or other website features.

6. Security and Wallet Protection

We take reasonable technical and organizational measures intended to protect information against unauthorized access, loss, misuse, alteration, or disclosure.

These measures may include:

• Appropriate password hashing and account authentication controls.
• Access restrictions for systems and administrative functions.
• Security monitoring and measures to detect suspicious activity.
• Reasonable safeguards for stored account and transaction records.
• Fraud checks for referrals, earnings, and withdrawal requests.

6.1 Wallet and Earnings Records

Wallet balances, referral rewards, and creator earnings are subject to the applicable earning rules, verification requirements, and withdrawal conditions displayed by Pherebal.

We may delay, review, reject, or reverse transactions where reasonably necessary to investigate suspected fraud, duplicate activity, technical errors, or policy violations, subject to applicable law.

6.2 Payment Information

Users should never send passwords, PINs, card security codes, or banking passwords through public posts or ordinary support messages. Payment processing, when available, may be subject to the separate privacy and security practices of the relevant payment provider.

7. Your Privacy Rights and Choices

Depending on your location and applicable law, you may have rights concerning your personal information, including the right to:

• Request access to personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of personal information, subject to legal exceptions.
• Object to or request restrictions on certain processing activities.
• Withdraw consent where processing relies on consent.
• Request a copy of certain information in a portable format where applicable.
• Manage available privacy, notification, and communication settings.
• Submit a complaint to the appropriate data protection authority.

To make a privacy request, contact us using the information provided below. We may need to verify your identity before processing certain requests.

Some information may need to be retained to comply with legal obligations, resolve disputes, maintain security, or complete legitimate financial records.

8. Data Retention

We retain personal information for as long as reasonably necessary to provide the service, maintain account and transaction records, comply with legal obligations, resolve disputes, and enforce our agreements.

Retention periods may differ depending on the type of information, the purpose for which it is processed, account status, and applicable legal requirements.

When information is no longer required, we will take reasonable steps to delete it or render it anonymous, subject to applicable law and legitimate retention needs.

9. Children's Privacy

Pherebal is not intended for children who are below the minimum age permitted to use the service under applicable law.

We do not knowingly collect personal information from children in circumstances where such collection is prohibited. If you believe a child has provided personal information in violation of applicable requirements, please contact us so that we can review the matter.

10. International Data Processing

Depending on our hosting infrastructure and service providers, information may be processed or stored in countries other than the country where you live.

Where required by applicable law, we will use appropriate safeguards for international transfers of personal information.

11. Terms of Service

These Terms of Service govern your access to and use of Pherebal. By creating an account or using the platform, you agree to comply with these terms and applicable law.

11.1 Account Responsibility

• Provide accurate information when creating an account.
• Keep your login credentials confidential.
• Take reasonable steps to prevent unauthorized account access.
• Notify us if you believe your account has been compromised.
• Do not impersonate another person or create accounts for fraudulent purposes.

11.2 Acceptable Use

You agree to use Pherebal responsibly and not to use the service for unlawful, abusive, deceptive, or harmful activities.

12. User Content and Community Conduct

You are responsible for the content you upload, publish, share, or send through Pherebal.

You must not use Pherebal to:

• Publish unlawful threats, targeted harassment, or abusive content.
• Share content that unlawfully violates another person's privacy.
• Infringe copyrights, trademarks, or other intellectual property rights.
• Distribute scams, malware, fraudulent offers, or deceptive links.
• Create fake accounts or manipulate votes, views, referrals, or earnings.
• Send spam or repeatedly disrupt other users.
• Attempt to access another person's account without authorization.
• Interfere with the operation, security, or integrity of the platform.

12.1 Ownership of Your Content

You generally retain ownership of the content you create, subject to the rights of other parties and applicable law.

By submitting content to Pherebal, you grant us a non-exclusive, worldwide, royalty-free license to host, store, reproduce, display, and distribute that content as reasonably necessary to operate, maintain, secure, and provide the platform's features.

This license is limited to legitimate platform purposes and does not transfer ownership of your content to Pherebal. It lasts for as long as reasonably necessary to provide the service, subject to deletion requests, technical limitations, and legal obligations.

12.2 Reports and Moderation

Users may report content or accounts that they believe violate our rules. We may review reported material and take appropriate action, including removing content, restricting features, or suspending accounts.

13. Wallet, Referrals, and Earnings

Pherebal may offer wallet balances, referral rewards, creator earnings, promotional rewards, or withdrawal features to eligible users.

• Not every account or activity is necessarily eligible for rewards.
• Earnings may depend on published program rules, qualifying activity, and verification.
• Referral rewards may be subject to waiting periods and genuine-use requirements.
• Fraudulent accounts, artificial engagement, and manipulated activity may be excluded.
• Withdrawal requests may require identity, account, or payment verification where lawful.
• Applicable fees, minimum withdrawal amounts, limits, and processing times should be disclosed in the relevant wallet interface or program terms.

Wallet balances displayed by the platform are records of amounts associated with the applicable Pherebal program. They should not be interpreted as a guarantee of investment returns, interest, or future earnings.

Unless expressly stated in a separate agreement, Pherebal does not promise a particular level of income from posts, referrals, advertising, or other activities.

We may update reward programs prospectively and may investigate or correct inaccurate balances, subject to applicable law and any applicable program terms.

14. Third-Party Services and Advertising

Pherebal may contain links to external websites or integrate third-party services, including advertising, payment, analytics, or hosting providers.

Third-party services may operate under their own terms and privacy policies. Pherebal does not control every aspect of external services and is not responsible for their independent policies or practices.

You should review the applicable third-party terms before using external services or providing information directly to those providers.

15. Service Availability and Limitations

We aim to keep Pherebal available and functioning reliably, but we cannot guarantee uninterrupted, error-free, or continuous access.

Features may be changed, temporarily suspended, or discontinued for maintenance, security, operational, or legal reasons.

To the extent permitted by applicable law, Pherebal is provided on an "as available" basis without warranties that cannot legally be excluded.

Nothing in these terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

16. Account Suspension and Termination

We may restrict, suspend, or terminate access to an account where reasonably necessary because of serious policy violations, fraud, security risks, unlawful activity, or other legitimate operational reasons.

Where appropriate and legally permitted, we may provide notice and an opportunity to appeal a decision.

You may request account deletion through any available account settings or by contacting us. Some records may need to be retained for legal, security, financial, or dispute-resolution purposes.

Account termination does not automatically remove records that Pherebal is legally required to retain. The handling of eligible wallet balances upon closure will be subject to applicable law and the relevant program terms.

17. Changes to This Policy

We may update this Privacy Policy and these Terms of Service when our services, technology, legal obligations, or business practices change.

Updated versions will be published on this page with a revised "Last updated" date. Where required by law, we will provide additional notice or obtain consent before implementing material changes.

We encourage users to review this page periodically to stay informed about our privacy practices and service terms.

18. Contact Pherebal

If you have questions about this Privacy Policy, these Terms of Service, your personal information, account security, or a privacy-related request, please contact us.